Kaizen IT Solutions - Creative IT Support & Solutions

On-site support agreement

Our usual type of support is the on-site support agreement. This agreement can be tailor made to your requirements but would normally include the following :-

On- Site Response
Telephone support
Remote support
Unlimited site calls
Hardware support
System software support
Spare parts included
Loan equipment included

4 Hour
Yes
Optional
Yes
Yes
Optional
Optional
Optional

8 Hour
Yes
Optional
Yes
Yes
Optional
Optional
Optional

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phishing

(FISH.ing) pp. Creating a replica of an existing Web page to fool a user into submitting personal, financial, or password data.